Frequently Asked Questions (FAQs)

  • What can I expect from therapy?

    Initially, therapy can be awkward, scary, and weird. It may feel as if things get worse before they get better because we are increasing our awareness and decreasing avoidance patterns that get us stuck. I strive to make it a comfortable and safe space for you. I have seen therapy be incredibly rewarding for clients. Therapy can help you learn new tools, break unhelpful patterns, learn more about yourself, process difficult experiences, develop new coping skills, and more. Overall, expect therapy to be challenging yet lead to healing and growth.

  • What ages do you treat?

    I only provide therapy for late adolescents and adults. I know very talented clinicians that treat younger populations and can provide you a referral if you are seeking services for children or early adolescents.

  • Do you provide couple's counseling or family therapy?

    I mostly work with individuals through 1:1 therapy. Couples therapy is available for sex and intimacy related difficulties.

    I do not provide family therapy.

  • What are your hours?

    Monday: 9am-5pm

    Tuesday: 9am-6:30pm

    Wednesday: 9am-6:30pm

    Thursday: 9am-6:00pm

    Friday- Sunday: Closed.

    Soul Space is not available 24/7 and cannot be reached after hours for existing clients or inquiries. Missed calls or messages are returned within 48 business hours.

  • Where are you located?

    I can see clients anywhere in South Carolina and North Carolina via telehealth.

  • Do you have an in person office?

    I do not have an in person office any longer as I have moved away from Charleston, SC. Thankfully, I am able to provide virtual therapy for all of South and North Carolina.

    Charlotte, NC people- stay tuned because an in person office may be coming soon.

  • Can I do online therapy anywhere in the world?

    I only hold licenses in South Carolina and North Carolina. This means that even if you want online therapy, you still have to be located in the state of South Carolina or North Carolina for me to see you. Or if you are a current client and go on vacation out of the state, I would not be able to see you virtually until you are back in the state.

  • What is your cancellation policy?

    You must cancel more than 24 hours prior to your appointment. You will be charged the full amount if you cancel less than 24 hours in advance. No showing to appointments will also result in a full charge.

  • Is this an inpatient facility?

    No. This is not an inpatient psychiatric center for severe mental health concerns. Soul Space is a private practice offering 1:1 therapy for individuals.

    Soul Space is not available 24/7 and is not a crisis center or call line. If you are in crisis, please call 911 or go to your nearest emergency room and ask for a psychiatrist.

  • What concerns do you treat?

    I have experience with a variety of concerns including anxiety, depression, sex related concerns, trauma, OCD, and life transitions. Please click on the “therapy services“ tab up at the top to learn more or click here.

  • Do you prescribe medication?

    I am not a psychiatrist and cannot prescribe medication. Only physicians with medical degrees can prescribe medications such as a psychiatrists, primary care physicians, and psychiatric nurse practitioners.

  • How many sessions will I need until I feel better?

    It is impossible to say as every person is unique and I tailor my approach based on your needs. I normally recommend starting off scheduling sessions once a week for at least the first two months. This allows us to start seeing progress faster. Depending on your goals and progress, we can then move to biweekly or monthly sessions. My goal is always to leave you with the tools and skills needed to be your own therapist and continue flourishing on your own!

  • Do you accept insurance?

    I do not accept insurance. I am self pay only. I can accept HSA and I can also provide you with a “Superbill“ which is an invoice that you can give to your insurance company for possible out of network reimbursement. Payments are due at each appointment and seeking out of network reimbursement will be your responsibility. Please call your insurance company prior to your appointment to find out if you qualify for out of network reimbursement.

  • How do I know I find out about my out of network benefits?

    Call your insurance company and ask about out of network reimbursement for psychotherapy services. Remember to ask about your deductible, number of sessions covered, and reimbursement rates.

    Ask about reimbursement rates for the following CPT Codes with a Licensed Professional Counselor in South Carolina or a Licensed Clinical Mental Health Counselor in North Carolina.

    90834 - Psychotherapy Session

    90791 - Psychiatric Diagnostic Evaluation

    90847 - Conjoint Psychotherapy with the Patient Present

  • How much do sessions cost?

    Initial 15 minute phone call: Free

    Individual therapy- 50 minutes: $150

    Couples therapy- 60 minutes: $175

    I am private-pay and do not accept insurance. Payments are due at the time of service. I can provide you with an invoice and you may be able to submit for out of network reimbursement to you insurance. I accept credit cards, checks, FSA/HSA.

  • Do you offer a sliding scale?

    I currently do not have a sliding scale available.

  • Why don't you accept insurance?

    Accepting insurance presents many limitations. When using insurance, insurance companies are the ones that decide your course of treatment. They decide how many sessions you receive. They also require a diagnosis to be put in your medical records. Not everyone that comes to therapy “fits“ a diagnosis or is diagnosable. Not accepting insurance allows me to customize your treatment and it allows me to take on less clients. Having less clients means I am able to spend more time customizing treatment for you and researching ways to best help you outside of sessions. I understand that therapy is an investment when you are paying out of pocket. I also understand some people may not be able to pay out of pocket. If you wish to use insurance, I can refer you to a provider that may accept your insurance. Additionally, I recommend calling your insurance company and asking which therapists in your area are in network.

  • What is a Good Faith Estimate?

    You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

    Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

    You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

    Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

    If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

    Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.

  • What is Sex Therapy?

    Sex therapy is just like normal therapy, however, it is focused on sexual concerns. Sex therapist receive additional training post degree that is specialized to sexuality. Sex therapy may address issues like anxiety surrounding sex, difficulties with your sexuality due to trauma, shame surrounding sexuality, mismatched libido, out of control sexual behavior, etc. Many times, sexual dysfunctions (erectile dysfunction, pelvic pain, premature ejaculation) also have a psychological component.

  • Is physical contact part of Sex Therapy?

    Sex therapists are licensed mental health providers that have additional training and supervision in the field of sexuality. We are not medical doctors and any form of touch or indecent exposure from clients or towards clients are unlawful and reportable. A sex therapist helps clients with psychological distress relating to a sexual concern or sexuality through psychotherapy. Sex therapy never involves physical touch between the provider and client. Physical examinations are not a part of sex therapy.

  • Why Sex Therapy?

    The more I worked with clients, the more I began to see sex-related concerns come up during sessions. Rather than having to refer out to sex therapists, I decided to obtain specialized training so I could help people struggling with these experiences. I view sexuality as an integral part of overall wellness and it is a subject many people tiptoe around. My goal is to remove the stigma, open the conversation, and help people experience a positive and healthy sexuality.

  • How do I get started?

    Head on over to the contact us page or scroll to the bottom. I know that reaching out can be difficult. I work to return any missed calls or messages within 24-48 business hours. I look forward to being a part of your journey!